The Marketing Suite will be closed on Sunday 14th April. On this day, please fill out an enquiry form and our sales team will be in touch as soon as possible.

Privacy Policy

Who We Are 

Renaker Build Ltd operates www.vistarivergardens.com. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

Renaker Build Limited is a company registered in England and Wales
Renaker Build Limited, NQ Building, 47 Bengal St, Ancoats, Manchester M4 6BB
Company registration number: 6600257
VAT number: GB971789658

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

What this Privacy Policy Governs

This Privacy Policy applies to our site www.vistarivergardens.com and any services that we may provide to you through our site. In the context of this Privacy Policy ‘personal information’ means information which, on its own or in combination with other information, can be used to identify you, in particular by reference to an identifier such as your name, your address, or location data. Provided that you consent to us collecting your personal information when you visit our site, then this Privacy Policy will govern how we may use that personal information. 

Because we are a business located in England, the personal information that you give to use or that we collect from you will be held under UK data protection legislation (but we’ll just refer this as ‘the legislation’). The legislation requires that we tell you that we are a data controller for your personal information or, in other words, we determine the purposes for which and the manner in which any of your personal information are, or are to be, processed by us.  

Information Collection And Use While using our Site

We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you by filling in forms on our site or by corresponding with us by phone, email or otherwise. This includes information you may provide to us when you register to use our site, subscribe to our services, search our site, participate in any discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. 

Personally identifiable information may include, but is not limited to your name, address, email address, phone number and IP address. When you visit our site we may collect information about you, including which pages you have visited, date and time, which services and pages you viewed or searched for, page response time, download errors, files downloaded, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from a page and any phone number used to call our customer service number. The purpose of this information it to allow us to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, improving our site to ensure that content is presented in the most effective manner for you and your computer, and as part of our efforts to keep our site safe and secure. 

Like many site operators, we collect information that your browser sends whenever you visit our Site (‘Log Data’). This Log Data may include information such as your computer’s Internet Protocol (‘IP’) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this. On many pages of our sites there will also be social buttons enabling you to share or bookmark pages of our site. In order for us to implement these buttons on our site and connect them to the relevant social networks and external sites, there are scripts that are executed from domains owned by third-parties and outside of our control. We recommend checking the respective policies of these sites to see how they are using your personal information. 

How we may use your Personal Information 

We may use your Personal Information to contact you with information you request from us, newsletters, marketing or promotional materials and other information but only upon your approval for us to do so. We may also use your information to ensure that content from our site is presented in the most effective manner for you. 

If you do not wish to receive any information by electronic means, please get in touch with us. If you do opt-in to receive information about us, depending on what personal information we hold about you we may contact you via Email, SMS, telephone or post. We will do our best to let you know what method or methods of communication we will use. You can always opt-out of any communication. If you are receiving communication from us in error or you have opted-out then please get in touch with us and we apologise for any inconvenience caused. 

Disclosure of your Information 

Our Cookies Policy covers matters such as using your personal information for analytics purposes. In some cases we may disclose information about you with select third-parties.  We may anonymise and aggregate your information with other users and use such information to help reach a particular target audience or understand who uses our site. 

Your Rights

You have the right to ask us not to process your personal information or to restrict the purposes for which we may process your personal information. You can exercise your right at any time by contacting us. If you consented to us collecting and/ or processing your personal information but you can change your mind then you can get in touch with us and we will erase the personal information we hold. Please be aware that we cannot entirely remove all of your personal information. This is usually because we have a legitimate interest to hold onto some of that personal information, for example, if you have an ongoing contract with us, the information relates to a third-party, or we have a legal obligation to retain some or all of your personal information. We can discuss this further with you. 

Where We Store Your Personal Information and How to Access

The personal information that we collect will be stored within the United Kingdom. We will not knowingly transfer personal information outside of the European Economic Area without seeking your consent where necessary. All personal information you provide to us is stored in secure servers. We will do our best to protect your personal information, but we cannot guarantee the security of your data transmitted from our site and any transmission is at your own risk. We will use strict procedures and security features to try and prevent unauthorised access. 

The legislation gives you a right to access a copy of your personal information. In order to request this, you need to submit a request. We can only disclose your personal information to you or a third party if you can demonstrate that you have consented to have this information released. You will thus need to provide a proof of identification such as a passport, driver’s licence or a utility bill. 

Changes To This Privacy Policy

This Privacy Policy is effective as of February 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically.

Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Data Privacy Manager
Renaker, 1st Floor, NQ Building 47 Bengal Street, Manchester, M4 6BB